How do I contact BillMate support?

You can contact BillMate support by filling out our contact form on this page or emailing us directly at info@bill-mate.com. We typically respond within 24 hours.

What is BillMate's support response time?

We aim to respond to all support inquiries within 24 hours during business days. For urgent technical issues, we prioritize responses to ensure minimal disruption to your business.

Can I request new features for BillMate?

Absolutely! We love hearing from our users. You can submit feature requests through our contact form by selecting 'Feature Request' as the subject. We regularly review and implement user suggestions.

Do you offer phone support?

Currently, we provide support via email and our contact form to ensure we can properly document and track all issues. This helps us provide more thorough and accurate assistance.

What information should I include when contacting support?

Please include your app version, device type, a detailed description of the issue, and any error messages you're seeing. Screenshots are helpful for technical issues. This helps us resolve your issue faster.

Get in Touch with BillMate

Have questions about our invoicing platform? We're here to help your business succeed.

Send Us a Message

First Name *

Last Name *

Email Address *

Subject *

Your Message *

Contact Information

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Email Us

info@bill-mate.com

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Response Time

We typically respond within 24 hours

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Download Our App

Available on iOS App Store

Frequently Asked Questions

How do I reset my password?

You can reset your password directly in the app through the login screen.

Can I manage multiple businesses?

Yes! BillMate is designed for entrepreneurs managing multiple businesses.

What payment methods do you accept?

We accept all major credit cards through the App Store.