How do I report a bug in BillMate?

To report a bug in BillMate, fill out our bug report form on this page. Include your device type, app version, a description of the issue, and steps to reproduce it. We'll investigate and respond within 24 hours.

What information should I include in a bug report?

Include: 1) Your device type (iPhone, iPad, etc.), 2) App version number, 3) Clear description of the bug, 4) Steps to reproduce the issue, 5) How often it occurs, 6) Any error messages you see. Screenshots are helpful if possible.

How quickly will my bug report be addressed?

We aim to acknowledge all bug reports within 24 hours. Critical bugs affecting app functionality are prioritized. You'll receive updates on the status of your report if you opt-in for follow-ups.

Will I be notified when the bug is fixed?

Yes! If you check the 'receive updates' option when submitting your bug report, we'll email you when the bug is fixed and let you know which app version contains the fix.

What types of issues should I report?

Report any issues including: app crashes, features not working correctly, display/UI problems, performance issues, data loss, login problems, payment/billing issues, or any unexpected behavior in the app.

Report Bugs - BillMate | Help Improve Our Invoice & CRM App

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Steps to Reproduce

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How Often Does This Happen?

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