Privacy Policy

1. Introduction

Welcome to BillMate's Privacy Policy. We are BillMate, a subdivision of Dadlink Technologies, located at 7 Chelford Road, Handforth SK9 3SQ, United Kingdom.

At BillMate, we believe that your privacy is fundamental. We've built our entire service around the principle that your business data belongs to you and only you. This policy explains how we collect, use, protect, and give you complete control over your information.

Our Core Privacy Principles:

• We will NEVER sell or share your data with third parties
• Your data is encrypted and securely stored
• You have complete control - including permanent deletion
• We only collect what's necessary to provide our service
• We are fully compliant with UK GDPR and data protection laws

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number (optional)
• Business Information: Business names, addresses, registration numbers, VAT numbers
• Invoice Data: Customer details, invoice items, amounts, payment terms
• Financial Data: Revenue tracking, expense records (no bank account details)
• Customer Data: Client names, contact information, interaction history

2.2 Information Automatically Collected

• Usage Data: How you interact with the app (to improve features)
• Device Information: Device type, operating system, app version
• Error Reports: Crash logs to help us fix issues

2.3 Information We DON'T Collect

• We do NOT collect bank account or credit card details (handled by App Store/Stripe)
• We do NOT track your location
• We do NOT access your contacts, photos, or other personal files
• We do NOT use invasive tracking or advertising cookies

3. How We Use Your Information

We use your information ONLY for the following purposes:

3.1 To Provide Our Service

• Create and manage your account
• Generate invoices and business documents
• Track business performance and analytics
• Sync data across your devices
• Process subscription payments (via App Store/Stripe)

3.2 To Improve Our Service

• Understand how features are used
• Fix bugs and technical issues
• Develop new features based on usage patterns

3.3 To Communicate With You

• Send important service updates
• Respond to support requests
• Notify about subscription changes

We will NEVER use your data for:

• ❌ Selling to third parties
• ❌ Marketing by other companies
• ❌ Advertising targeting
• ❌ Data mining or profiling